Last updated: April 2026
Information We Collect
When you use our contact form, book a service, or interact with our website, we may collect the following personal information:
- Name and contact details (phone number, email address)
- Vehicle information (make, model, registration)
- Service enquiry details
- Website usage data through Google Analytics
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and service requests
- Schedule and manage vehicle service appointments
- Communicate with you about your vehicle and services
- Improve our website and services
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit our site. We do not combine the information collected through Google Analytics with personally identifiable information.
Information Sharing
We do not sell, trade, or share your personal information with third parties, except as necessary to provide our services (for example, sharing vehicle information with parts suppliers when ordering components for your vehicle).
Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for secure data transmission.
Your Rights
Under Australian Privacy Law, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
- Phone: 07 3543 0717
- Email: tunedbyluke@outlook.com